Privacy policy

Information related to the processing of personal data

Pursuant to Article 12 (1) in conjunction with Article 13 (1) and (2) and Article 14 (1) and (2) of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) [hereinafter also referred to as: “RODO”], we inform you that:

1. The administrator of your personal data is Lifepack Vit s.r.o., based in Ostrava, company address: Hasičská 551/52, 700 30 Ostrava-Jih, Hrabůvka, Czech Republic, registered in the Commercial Register kept by the Regional Court in Ostrava under No. C. 78719, DIČ: CZ08202494, Company ID 08202494. , email address: sklep@ukryteterapie.pl , phone number: +48 22 397 91 40 hereinafter referred to as “Administrator” or “Lifepack”. The Administrator carries out the processing operations of your personal data.
2. The basis for the processing of your personal data is the contract concluded with Lifepack. This can be both a contract of sale and the provision of services electronically. This is supported by Article 6(1)(b) of the RODO. This is because the processing of your personal data is necessary for the performance of the contract concluded with Lifepack, to which you are a party. The purpose of the processing of your personal data is to perform the contract concluded with you.
   a. Your provision of your personal data is a condition for entering into a contract with you and its performance. You are not obliged to provide your personal data, but without providing it Lifepack will not be able to enter into a contract with you.
3. In addition, your data will be processed for the purposes of preparing and presenting tailored to the interests and needs of individuals, advertisements and offers and receiving commercial information, in particular, sending by Lifepack to the e-mail address indicated by the Customer the ordered Newsletter and display of advertisements of recommended products. This is based on Article 6(1)(f) of the RODO; The purpose of processing your data is to enable Lifepack to present you with products offered by Lifepack in which you might be interested.
4. Recipients of your personal data may be our suppliers such as: couriers, entities providing accounting services to Lifepack, equipment installers, persons performing service and repair activities for equipment, entities providing legal services to Lifepack, entities providing IT services to Lifepack. Recipients of your data may also be payment operators through which you make payments for products purchased from Lifepack. Personal data is disclosed to these recipients for the purposes related to the performance of the contract to which you are a Party. In case the recipient of your personal data is a so-called processor, Lifepack enters into a personal data processing entrustment agreement with the processor as required by Article 28 of the RODO.
5. Your data will be stored for the period of the statute of limitations for any civil or tax claims.
6. We do not make decisions by automated means.
7. You have the right to request from the Administrator access to your personal data, rectification, erasure or restriction of processing, and the right to portability of personal data. You also have the right to object to processing and to lodge a complaint with the supervisory authority, which is the President of the Office for Personal Data Protection.
8. If you subscribe to the newsletter, your data will be processed on the basis of your consent. Please be informed that your consent can be withdrawn at any time, but this does not affect the validity of the processing activities undertaken by us prior to the withdrawal of consent.
9. We inform you that we do not perform profiling using automated personal data processing systems.
10. We inform you that we perform profiling using automated personal data processing systems to personalize or target our communications, offers or advertising. However, we do not make automated decisions (forced by an algorithm, for example) that may affect your legal situation.

COOKIES Policy – information about cookies

What are cookies?

Cookies are small text files, stored on the disk of the user of websites. Cookies help website administrators to manage these websites and to improve the quality of the content provided. What is device recognition? Device recognition are mechanisms that allow “reading” the type of device from which a user connects to a website. These mechanisms also identify the operating system used on the device, the time zone from which the connection is made, the size and resolution of the screen, etc. These mechanisms are designed to adapt the appearance, size and other parameters of the website to a particular device. This information is not used to identify a specific person.

What other information does Lifepack use?

Lifepack uses, resulting from the general principles of connections carried out on the Internet, information contained in system logs (such as IP address). This information is used for technical purposes related to the administration of our servers. In addition, IP addresses are used to collect general, statistical demographic information (e.g., about the region from which the connection is made).

Lifepack uses cookies and other technologies and information to help manage its websites. For ease of communication, cookies and other similar technologies will be referred to collectively as cookies.

What types of cookies does Lifepack use?

• Session cookies – these are cookies that are automatically deleted when you close your web browser.
• Persistent cookies – these are files that are stored on your device for a specified period of time. The storage of these files is not dependent on closing the browser.
• Own cookies – set by Lifepack services.
• Third-party cookies – set by services other than Lifepack, such as Google Analytics.

Lifepack uses both its own and third-party cookies.

Why does Lifepack use cookies?

Cookies are necessary for Lifepack to provide basic services related to the products offered. Lifepack uses proprietary cookies to enable users to log in to their accounts and complete transactions in the store. Therefore, at least one user authorization per session is required to authorize a given user.

Lifepack also uses cookies for the purpose of optimizing its websites and adapting the content on the site to a person’s preferences. This applies in particular to cookies that allow us to “read” how you use our website. Cookies, including those from third parties, are also used for statistical and analytical purposes. These files allow Lifepack to determine the average length of a visit to the site, the total number of visits to the server

Lifepack also uses cookies for the purposes of optimizing its websites and customizing content on the site to a person’s preferences. This applies in particular to cookies that allow us to “read” how you use our website. Cookies, including those from third parties, are also used for statistical and analytical purposes. These files allow Lifepack to determine the average duration of a visit to the site, the total number of visits to the sites managed by Lifepack. These files are fully anonymous and do not allow Lifepack to identify specific individuals using our services.

Lifepack also uses cookies for remarketing purposes. These cookies allow us to display advertisements for our service on other services and websites. These cookies use, among other things, the history of visits to our services. These cookies include our own cookies as well as those of third parties.

Does Lifepack sell or share cookies with other companies?

No, Lifepack does not sell or share cookies with other companies.

How can I manage my cookies?

You can manage cookies by changing your browser settings. Most often, managing cookies is possible from the “Settings” menu. In this menu you can find out how to delete cookies, block the storage of new cookies or set an alert when a new cookie is stored.

Is it possible to use Lifepack websites with cookies disabled?

Disabling cookies in your browser generally does not prevent you from using our services, but may cause difficulties. In particular, access to certain content or the ability to log in may be hindered

What range of personal data can Lifepack collect?

1.Personal Data provided in the form when registering an Account or placing an Order:

• first and last name,
• e-mail address,
• telephone number,
• address (street, house number, apartment number, postal code, city, country),
  company name, tax identification number (NIP).
• order history

2. personal data provided for the use of the newsletter, provided when using the contact form, or provided when filing a complaint.

How can I contact about my data?

Contact regarding your data is possible:

• by phone: +48 22 397 91 40,
• via e-mail: contact@visanto.com,
• by correspondence to the address:
  UKRYTETERAPIE.PL
  NIEDŹWIEDZINIEC 10
  41-506 CHORZÓW